Sometimes I feel like I don't have any. Yet I know it's one of those essential small business owner traits. It reminds me of an old movie where Jimmy Stewart's character says, Years ago my mother used to say to me, she'd say, "In this world, Elwood, you must be," - she always called me Elwood - "In this world, you must be oh so smart, or oh so pleasant." Well, for years I was smart. I recommend pleasant. You may quote me.
SO I DID.
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